Organizational Change Management (OCM)
Technology initiatives succeed when people adopt them. Highstep’s proprietary Empower™ Organizational Change Management (OCM) platform is designed to ensure your workforce is not only prepared for change — they thrive in it.
Digital transformations are 6x more likely to succeed when change management is applied.
Employees are 4.5x more likely to adopt new systems when trained and supported effectively.
Organizations with structured OCM experience 29% higher ROI on tech investments.
We don’t just deliver systems — we ensure people embrace them.
We assess your organization’s readiness, define clear adoption goals, and craft a roadmap that aligns with business outcomes.
From leadership to front-line users, Highstep ensures the right messages reach the right people — at the right time.
We design and deliver tailored training programs (virtual, in-person, hybrid) that empower users to embrace new tools and workflows.
Identify which roles, teams, and processes will be affected — and plan targeted support to minimize disruption.
We track adoption KPIs and embed feedback loops to continuously improve uptake and value realization.
Empower™ is Highstep’s structured, scalable platform for driving successful change across the enterprise. Whether you’re rolling out Maximo, SAP, Salesforce, or a custom application, Empower™ gives you the tools, guidance, and repeatable methodology to achieve lasting adoption.
Empower™ consists of two core components:
Empower™ OCM Framework
A flexible, repeatable structure that supports the full change journey — from strategy to sustainment.
Empower™ OCM Framework
Purpose: To provide a structured foundation for managing complex organizational change — across any platform or industry.
Empower Adoption Blueprint™
Our tactical execution methodology, used to bring the Empower™ Framework to life in real-world environments.
Purpose: To ensure measurable outcomes, faster user adoption, and sustainable success — no matter the system or scale.
With Empower™, Highstep helps your organization:
Accelerate time-to-adoption and reduce change resistance
Operate with agility while maintaining a structured framework
Apply consistent tools and language across teams, platforms, and regions
Track real-time adoption and proactively intervene when needed
Maximize ROI on technology investments by ensuring they’re fully adopted
Make adoption measurable. Make change sustainable. Let Highstep and Empower™ guide your next transformation.
